About us
More than a support service
Phil Terry Health Care began with a simple frustration: disability support that felt fragmented, impersonal and built around providers instead of people. We set out to do the opposite: support that is personal, consistent and grounded in real outcomes.
Today our support team works with participants across New South Wales, Queensland and Victoria: in supported homes, in family homes, and out in the community. The scale has grown; the promise hasn't changed. We listen first, we plan together, and we stay connected.
Our values
Disability support that puts people first.
Person first
Your goals, your way, at your pace.
Our supports are tailored to each participant's unique goals, preferences and aspirations, guided by choice and control.
Show up
Familiar faces, reliable rosters, on time.
Trust is built by turning up, every time.
Close the loop
A real person, a clear answer, no chasing.
Clear communication, always. You'll never chase us for an update, and the plan grows as you do.
Family feeling
Celebrated, included and heard.
When you're with Phil Terry, you're part of our family.
Our team
Trained, matched and genuinely invested
Every support worker is professionally trained, screened and, just as importantly, matched. Skills can be taught; care can't. We hire people who treat participants the way they'd want their own family treated, then we keep investing in their training.
As a registered NDIS provider we're audited against the NDIS Practice Standards and bound by the NDIS Code of Conduct, and we hold ourselves to the higher standard of the families who trust us.
Families notice the difference
I'm very grateful for the support Phil Terry Health Care provides to my mum, Alexandra. Since receiving their services, she's been noticeably happier and more engaged in her daily life. The consistent care from staff has helped maintain her wellbeing and independence. It gives our family so much reassurance knowing she's safe, supported, and enjoying her day-to-day activities.
I'm really grateful for the support Phil Terry Health Care provides to my husband, Rajesh. Since starting with them, we've seen a big improvement in his strength and mobility on the right side, helping him feel more confident and independent at home. Their consistent support has also helped improve our communication as a family, creating a much calmer and more connected home environment.
Ready when you are
Whether you're exploring options for yourself, your family member, or a participant you support, a conversation costs nothing.